Loyalty Data Maps

Data Maps can be defined as either a reusable asset, or as a one time-only asset that gets built "on the fly" when defining a Manual Import.

To create a new reusable Data Map:

1. Above the list of existing Data Maps, click + New button.

2. A "New Data Map" pop-up window is displayed. In the "Name" field, enter a name for the new Data Map.

3. From the "Data Source" drop-down menu, select the Loyalty Profile Stream Table (Source Table). This table represents the main table into which data will be loaded; a Data Map can also optionally load data into tables that are joined to this Table.

Note: You can never modify this Data Source Table after the Data Map is created.

4. Click Create. The Workspace is refreshed to show a blank Data Map details screen, where you can configure the details of the Data Map.

5. Select "Enable" checkbox, to use the Loyalty data map in the import process. If unselected, this Loyalty data map will be ignored during the data import process. 

6. Optionally, you can assign one or more tags to your Data Map. To assign a tag, click on the "Add tag" field in the Edit section of the Tool Ribbon. The system displays a pop-up menu of all the existing tags. You can select one of these tags, or type in a new one and press Enter. You can repeat this process to add more tags. To remove a tag, click the "X" icon next to the tag label.  

7. From the Data Processing drop-down menu, select one of the following options that controls how the system handles the import records:

• Update or Create: Select this option if you want the import process to create new records, and update existing records.

• Update Only: Select this option if you want the import process to only update existing records (new records are ignored).

• Create Only: Select this option if you want the import process to only create new records (updates to existing records are ignored).

10. The "Map to" drop-down menu contains all of the fields in the Loyalty Profile Stream Table selected above in step 3. From this menu, select the first field in the import file, then click the add button (plus-sign icon). If you later need to remove a field, click the remove button ("X" icon) to the right of the field name, then click Edit > Save in the Tool Ribbon to commit the changes. Repeat this step as needed to add more fields to the Data Map.

As you add more fields, the system automatically increments the "Col #" value by one, but you can optionally enter a different value here, if needed. If you need to ignore a column in the import file, simply skip over that column number in the sequence. For example, if you want to ignore column #4 in your import file, the numbering sequence in your Data Map would go from Column #3 to Column #5, and leave out column #4. The important point to keep in mind is that the sequence you're defining here represents the column order from the input file, and the mapped field you select is the location in the database where that data is being inserted.

You can also use negative values as the "Col #" in order to negatively map fields. When you negatively map a field, you're telling the system that you want to populate the specified "Map to" field in the database, but that you don't expect this value to be present in the import file. Instead, the value is going to come from some place other than the import file, such as a SQL script, for example.

The Data Map must include the field (or fields) that make up the Unique Identifier for the Loyalty Profile Stream Table, even if you're not actually intending to import the Unique Identifier field. The user interface performs a validation on the Data Map  that requires the Unique ID field (or fields) be present in the Data Map. If you're not actually providing the Unique ID value in the import file, you'll need to use the Soft Match feature (described below). In this situation, select the Unique ID field from the "Map to" drop-down menu, and enter a negative number for the column number. In this manner, the Unique ID is present in the Data Map (allowing you get past the screen validation), but you don't actually have to provide any values for it, and it won't interfere with the columns that you are importing.

11. Optionally, to utilize Advanced Options for a field, click the down-arrow button next to that field. The "Advanced Options" section is displayed. Place check marks next to the desired options you want to use for this field.

12. In the JSON Path field, use the following format for the JSON Path: “$.data.profileAttributes.newattributename”. Use this exact string and add the new attribute name at the end with no spaces between multiple words (if applicable), as shown in the example format.

13. If the Source Table contains Calculated Fields, the system displays an additional "Run Calculated Fields" drop-down menu. Optionally, select a Calculated Field. When the system processes an import file using this Data Map, the system will derive and populate this Calculated Field for each record in the import file. Repeat this step as needed to derive additional Calculated Fields.

Note: If you run a Calculated Field as part of an import process, the system derives and populates that field only for the records in the import file. Conversely, if you set up a Calculated Field schedule, the system derives and populates the field for every record in the table (see Tables for more details).

Note: If you selected a Load and Send table above in step 3, the Calculated Fields option is not available.

13. If the Loyalty Profile Stream Table includes Joins to other tables, each Join is listed separately. Click the check mark icon next to the Join name to enable that Join. Then repeat steps 9 through 13 to map the columns in the import file to fields on the joined table. The Data Map must include the field (or fields) that make up the Unique Identifier for each joined table.

If the import file doesn't contain the Unique Identifier field for the Source Table, then you must use the Soft Match feature in order to successfully load the data. The Soft Match lets you match to the database using any fields with a Data Type of "Email," "Phone," "Twitter," "Facebook  ID," or "Push Registration ID." For example, let's say the Unique ID on your "Recipient" table is "Member ID," but you don't have Member ID data available in your import file. You could instead select some other field, such as "Email Address," that contains unique data, and match on that instead.

If the soft-matched value in the import file matches an existing value in the database, then the platform will make the update to that record in the database. If the soft-matched value does not already exist in the database, the platform creates a "temporary" record. This temporary record can later be merged with a full record that contains the Unique Identifier.

As described above, if you're using the Soft Match feature, you still must add the Unique Identifier field (or fields) to the Data Map, even if you're not actually intending on providing the Unique ID fields on the inbound data. The Unique ID must be part of the Data Map in order to save the Data Map.

14. If using the Soft Match feature -- the "Available Fields" list box is populated with all of the mapped fields that can be used for a Soft Match. Select a field in this list box, then click the center "Move" bar. Optionally, you can use Shift + click or Control + click to select and move multiple fields. The selected field (or fields) is added to the "Selected Fields" list box. Repeat this step as needed to add more fields to the Soft Match. To remove a field from the Soft Match, click the "X" icon next to the field name within the "Selected Fields" list box.

Note: If you selected a Load and Send table above in step 3, the Soft Match feature is not available.

15. In the Tool Ribbon, click Edit > Save.

 

To copy an existing item to use as the basis for a new item:

1. Search for the desired item (see Search for an Item for more details).

2. Click on the item name. The main item screen is displayed and populated with the details of the selected item.

3. In the Tool Ribbon, click Edit > Save As. A "Save as" dialog box is displayed.

4. Enter a name for the new item.

5. By default, the new item will be saved in the same folder location as the base item. Optionally, click the magnifying glass icon to browse to and select a different folder location.

6. Click save a copy. The system creates a copy of the selected item.

 

To view or edit a Loyalty Data Map:

1. Search for the desired Loyalty Data Map (see Search for an Item for more details on the available search methods).

2. Click on the Loyalty Data Map name. The Data Map screen is displayed and populated with the details of the selected Data Map.

3. Optionally, to view detailed information, click the Loyalty Data Map tab in the Tool Ribbon. The Item Details screen is displayed, showing who created the item, who modified it last, and what the last actions taken on the item were. On this screen, click "Related Items" in the Function Menu to see other items in the system that reference or utilize this Data Map. When finished, click the Edit tab in the Tool Ribbon to return to the main edit screen.

4. Optionally, you can assign one or more tags to your Loyalty Data Map. To assign a tag, click on the "Add tag" field in the Edit section of the Tool Ribbon. The system displays a pop-up menu of all the existing tags. You can select one of these tags, or type in a new one and press Enter. You can repeat this process to add more tags. To remove a tag, click the "X" icon next to the tag label.  

5. Optionally, to rename the Data Map, click Edit >  Rename. A "Rename Item" dialog box is displayed. Enter a new name, then click save new name.

6. Optionally, make any necessary changes to the file handling options (header row, delimiter character, etc.).

7. Optionally, make any necessary changes to the data mapping, either by changing the column order or the field to which a column is mapped, or by adding or removing columns.

8. When finished, click Edit > Save in the Tool Ribbon.

 

To delete an item:

1. Search for the desired item (see Search for an Item for more details).

2. Click on the item name. The main item screen is displayed and populated with the details of the selected item.

3. In the Tool Ribbon, click Edit > Delete. A confirmation dialog box is displayed.

4. Click delete item to confirm the deletion.

Foldered items are moved to the Recycle Bin. Non-foldered items are permanently deleted.