Reply Categories

The system supports the following Reply Categories.

Category ID

Name

Notes

1

Unknown

 

200

Unsubscribe

Processed as an "Unsubscribe" by the platform

210

Feedback Loop - Unsubscribe

Processed as an "Unsubscribe" by the platform

250

Recipient Abuse Report

Processed as an "Unsubscribe" by the platform

280

Probable Unsubscribe

Processed as an "Unsubscribe" by the platform

300

Probable Requested Update

 

360

Probable OK Message

 

370

Probable Auto-Response

 

500

Response

 

580

Probable Response

 

600

Challenge Response

 

700

Spam/Viruses

 

1100

bounce_bad-configuration

Messages rejected due to configuration issues with remote host, 5.X.X error; Processed as a "Bounce" by  the platform.

1200

bounce_bad-connection

Messages bounced due to bad connection issues with remote host, 4.X.X error. Processed as a "Bounce" by  the platform.

1300

bounce_bad-domain

Messages bounced due to invalid or non-existing domains, 5.X.X error. Processed as a "Bounce" by  the platform.

1400

bounce_bad-mailbox

Messages rejected due to bad, invalid, or non-existent recipient addresses, 5.X.X error. Processed as a "Bounce" by  the platform.

1500

bounce_content-related

Messages refused or blocked due to content related reasons, 5.X.X error. Processed as a "Bounce" by  the platform.

1600

bounce_inactive-mailbox

Messages rejected due to expired, inactive, or disabled recipient addresses, 5.X.X error. Processed as a "Bounce" by  the platform.

1700

bounce_message-expired

Messages bounced due to not being delivered before the bounce-after, 4.X.X error. Processed as a "Bounce" by  the platform.

1800

bounce_no-answer-from-host

Messages bounced due to receiving no response from remote host after connecting, 4.X.X or 5.X.X error. Processed as a "Bounce" by  the platform.

1900

bounce_other

Messages rejected due to other reasons, 4.X.X or 5.X.X error. Processed as a "Bounce" by  the platform.

2000

bounce_policy-related

Messages refused or blocked due to general policy reasons, 5.X.X error. Processed as a "Bounce" by  the platform.

2100

bounce_protocol-errors

Messages rejected due to SMTP protocol syntax or sequence errors, 5.X.X error. Processed as a "Bounce" by  the platform.

2200

bounce_quota-issues

Messages rejected or blocked due to mailbox quota issues, 4.X.X or 5.X.X error. Processed as a "Bounce" by  the platform.

2300

bounce_relaying-issues

Messages refused or blocked due to remote mail server relaying issues, 5.X.X error. Processed as a "Bounce" by  the platform.

2400

bounce_routing-errors

Messages bounced due to mail routing issues for recipient domain, 5.X.X error. Processed as a "Bounce" by  the platform.

2500

bounce_spam-related

Messages refused or blocked due to spam related reasons, 5.X.X error. Processed as a "Bounce" by  the platform.

2600

bounce_virus-related 

Messages refused or blocked due to virus related reasons, 5.X.X error. Processed as a "Bounce" by  the platform.

5000

Email Submission

 

10000

SMS Carrier Disconnect List

Mobile carriers post data into this category